Arcoda Next and Gruppo Dolomiti Energia: a success story
Gruppo Dolomiti Energia is one of Italy’s leading multi-utility groups and hydropower producers. In 2023, it was again recognised by Il Sole 24 Ore among the companies named Leader della Sostenibilità (Sustainability Leaders). For years, Arcoda technology has supported the operations of this major group, which is active across the entire energy value chain.
The video presents a first-hand account from Gruppo Dolomiti Energia of the introduction of Arcoda Next (the M-SIR project) as part of its corporate sustainable development strategy. Adopting the Arcoda solution introduced a more efficient, innovative way to access network data. This marked a fundamental change in field operations, made possible by the project developed by the Group in collaboration with Arcoda. For years, smartphones and tablets have supported the multi-utility group’s staff in their daily network operations, also encouraging field professionals’ ongoing active participation in the wider digital development project.
Results
Digital transformation of field activities
Faster fault resolution
Improved maintenance
Network tracing, customer data and technical documentation on smartphones and tablets used by the Group’s operators
Support for service restoration work, including in emergencies, thanks to the offline-first architecture
Field work with less reliance on each operator’s specific knowledge of the territory. This enables staff from other areas to contribute, especially in exceptional circumstances
Use of augmented reality for an even clearer analysis of conditions in the field
Easy collection of field information to align the company database with actual network conditions
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