Arcoda Smart
Arcoda Smart is software for managing work orders across the operating area via smartphone, from planning to the final report.
The smartphone as a single, simple and fast tool for digitising work order workflows and georeferencing activities.
Product at a glance
Arcoda Smart digitises the management of activities across the operating area, eliminating paper and connecting operators, the back office and business systems. Work orders are managed in the field via smartphone, while the back office plans, monitors and analyses activities using maps. Data and reports are shared and updated throughout the process.
How it works
The software enables georeferenced work orders, complete with the necessary documentation, to be created and sent directly to operators’ smartphones. Using their mobile devices, operators can update activity status and send georeferenced reports, including attachments, photographs, reports of issues and updates, to the operations centre. At the end of the work, they can also capture the customer’s signature on the work report directly on the smartphone.
Benefits
Faster, more accurate and efficient processes
Smart replaces paper notes, phone calls and manual transcription with a shared digital workflow. Information is structured and available to the users involved, reducing errors, manual steps and difficulties in sharing information.
Map-based oversight
The back office can check the status and progress of activities across the operating area, viewing operational information on maps as well.
Better workforce allocation
The process managed through Arcoda Smart enables resources to be allocated and reallocated using more up-to-date, standardised information.
Ease of use
An intuitive app designed specifically for everyday field use.
Simplified planning
The back office can use a clear, easy-to-use planner.
Offline-first operation
Work can continue without interruption when there is no data connection. Ideal for environments with poor connectivity, such as remote locations and underground rooms.
App and web portal
An app for field staff and a map-based web portal for back-office staff.
Configurable work order templates
The system can be configured to prepare work orders structured around the customer’s specific needs.
Integration capabilities
Smart integrates with ERP and company business management systems, workforce management solutions, products in the Arcoda suite and third-party applications, contributing to a more comprehensive and effective digital transformation of business processes.